
iPhone Gestures Explained: How to Swipe Around Your iPhone
Learn the essential gestures for an iPhone without a Home button, including how to go Home, switch apps, see notifications, search, and open Control Center.
Patient, one-on-one support for your Mac, iPhone, and iPad in San Francisco, Washington, DC, and remotely.

Learn to use your Mac, iPhone, or iPad at your own pace. Bring your questions, practice everyday tasks, and get patient explanations you can use after our session.

Move your files to a new Mac, set up your accounts and apps, and check that everything is ready to use. I'll also walk you through what's changed.

Get help with a slow Mac, crashing apps, or confusing errors. I'll investigate, explain what I find, and help you choose the next step.

Sort out dead zones, dropped connections, and unreliable Wi-Fi. I'll assess your setup and help you decide whether to adjust your network or replace equipment.

Learn the essential gestures for an iPhone without a Home button, including how to go Home, switch apps, see notifications, search, and open Control Center.

Virginia residents can now add a driver’s license or state ID to Apple Wallet. Here’s how to set it up, where it works, and why to carry the card.

Learn how to see, change, or cancel Apple subscriptions on iPhone and Mac, including iCloud+, AppleCare, and unfamiliar charges on your bank statement.
Real reviews from real clients
Jimmy has a very outstanding ability to explain things in simple terms to people who are not tech-savvy. From explaining things as basic as what a modem is or what "wifi" means, to dealing with complex technical problems, Jimmy always has words that clarify the issue. He understands what is important for his client to know, and what really doesn't matter. As a result, he can inform me what is needed without creating any confusion. Honestly, I wish I could give him more stars than 5!!
We have used Jimmy as our advisor, fixer, teacher and tech support for years - he is excellent, can fix all & can speak a language all of us understand so that we can use our tech more productively, he's the best!
Apple products often seem to work like magic. Until they don’t. And when that happens, I’m here to help make your experience with technology smoother and more enjoyable. Since making my own switch from PC to Mac in 2006, I’ve dedicated myself to helping others make the most of their Apple devices. Whether you’ve just made the switch, have been a Mac user for years, or are diving into technology for the very first time, I meet you where you are.
I believe technology should serve you, not the other way around. By working one-on-one, I can take the time to truly understand your unique needs and help you find tailored solutions that fit your life. My experience has taught me that a little patience and a straightforward explanation can turn confusion into confidence. No technical jargon required.
I also make it a point to stay on top of the latest Apple and tech news, so you don’t have to. That way, I can let you know about any updates, features, or changes that might affect you, keeping your devices running smoothly and your experience worry-free.

Email is the best way to reach me. Tell me what you need help with, and I’ll get back to you as soon as I can.